Q&A FOR PARENTS
Q. When should I update my student's information?
A. All students must be updated prior to the beginning of Band Camp in July.
Q. How will I know if my student has been cleared?
A. Please log into PRIVIT to view this information. When you log in, make sure it says "submission complete." Underneath that area, you will find a clearance status; hover over that area to view comments and/or see if your student has been cleared.
Q. My student's information is entered, but it is not cleared/the coach can't see it.
A. Please log into PRIVIT. The issue may be occuring because you have not added your student to the proper group/team. If you've verified that they're in the correct group/team and the problem persists, call PRIVIT for assistance.
Q. Can I send a completed paper physical to Band Camp with my student?
A. No. Please do not send paper copies of physicals with your student. Directors have been instructed not to collect them. Parents and students are responsible for uploading their paper physicals to PRIVIT.
Q. I'm having technical issues -- what do I do?
A. Call PRIVIT at 1.855.977.4848